PRIVACY POLICY | Bähr Family

We strive for accuracy but cannot guarantee that product descriptions, images, or pricing are error-free.
If an error occurs, we reserve the right to correct it and update your order as needed.

All content on this site, including images and designs, is owned by the Baehr Family, Pablo and Marina Bähr.
Unauthorized use or reproduction is prohibited.

We are not responsible for any damages or losses resulting from the use of our products or website, including but not limited to shipping delays or website downtime.

For questions about these terms or your order, contact us at:
- Email: contact@baehrfamily.com

Due to the custom nature of our products, we do not offer refunds or exchanges unless:
- The item arrives damaged or defective.
- The wrong item was shipped.
If your order qualifies for a refund, please contact us at [Your Contact Email] within 14 days of receiving your order. To process your request, include:
- Your order number.
- A description of the issue.
- Photos of the damaged or incorrect item.
Once your refund is approved, we will process it within 7 business days. Refunds will be issued to your original method of payment.

We do not offer exchanges. If your item is defective or incorrect, we will provide a replacement.

Orders can only be canceled within 24 hours of purchase. After this period, the order may already be in production and cannot be canceled.

If your order is delayed or lost in transit, please contact us. We’ll work with the shipping carrier to resolve the issue promptly.

LEGAL INFORMATION